FAQs

What is WPkonsoll?

WPkonsoll is a website that provides a lot of premium products (software) necessary for the development of websites, including WordPress themes and plugins, PHP-scripts, JavaScript, HTML-templates etc. at a lower cost than that the developers.

Why our purchase price is lower?

All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL).
This means that once we have purchased the item we are free to redistribute it if we choose to do so.
Your purchase to our site goes towards maintaining and buying new product to 3rd party theme and plugin authors.
This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
Our products don’t include premium support. Thats why we can offer up to 95% discounts on must-have commercial WordPress plugins.

How individual purchase works?

All WordPress plugins or themes that individually purchased, then it comes with lifetime access.

How Per download works?

If you purchase 22 download credit from per download packages. Then you get 22 download credit for a month. Once you complete the 22 downloads then you need to purchase new credit to more download.

How membership works?

You get access according purchase. If you purchase monthly membership, then you get access it for a month with daily download limit.

How to search using paste URL?

For ex. https://www.gplplus.com/product/flatsome-multi-purpose-responsive-woocommerce-theme/. This is the product url that place on GPLPlus and you want to download it on our site.

Go to the header, you see big search bar.
Paste URL
Open product that come after filter
Download it or purchase it for download.
If you can’t find any product after paste url & you need that product. Then just contact us via Live chat. Within 20-60 minutes product is availlable. (Except after working hours or holidays)

Why should I buy the products on your website?

Lower price.
You get whole GPL market access from one membership of wpkosnoll.
Original files without malware, viruses, or advertising.
All products work on an unlimited number of websites (domains) (unlimited license).
All products are available by direct links.
We regularly update products and constantly add new products, which are difficult to find anywhere else!

What payment systems are available?
We support payment via PayPal and Credit Card, for other payment method please contact us.

Where can I find information about my orders and available downloads?
You can find all necessary information on your account page https://wpkonsoll.com/my-account/.

Can I get a refund?
No. Sorry we’re going to have to be a little hard on this one. The nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. So all payments at WPkonsoll are non refundable and any request or dispute will be rejetcted without any communication. However, a refund is issued if the product you downloaded from the website was completely unusable.Though we can assure you of best possible 24×7 access to our website, but sometimes downtime can happen which may hamper services. Further more if you think you might have some doubts then why not just subscribe for a month before committing to a longer subscription?

Before know more about refund from here, first refer refund policy.

How long can I freely download and update the purchased products?
You can download free updates for purchased products within lifetime from the date of purchase.

How can I get access to the download after one year from the date of purchase?
You should buy the product again to get access to download or join our membership.

Can I get a discount on products or subscriptions?
No, its already discounted.
We can also provide you with a personalized offer if you have written a review on the product you purchased on our website or elsewhere on internet after proof and make sure share thought on well known platform.

Can I use the products purchased on the website for personal purposes?
All the products are available under GNU General Public License. Before using any product purchased on the website, please carefully read the Terms and Conditions on this page: https://wpkonsoll.com/terms-conditions/

Do you provide technical support?
Basically Not. But We provide basic support for installing plugins and themes. If you require technical support regarding a theme or plugin then you will need to either purchase the product directly from the author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask us for paid help.

Not offering support is the way in which we are able to offer the products at the discounted price.

An item I downloaded is asking for a license activation code or to Upgrade to Premium. What to do?
Ignore it. Developers include these so that the plugin or theme can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your theme/plugins manually when updates become available on our site.

Do WPkonsoll Provide License Keys?
We can’t and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. This plugins and themes only require license keys to get automatic updates or support from their authors.

How long does it take to get an updated version of the product?
You can request an update of any purchased product. We guarantee to update it within 48 hours after the receipt of your request.

How do I upgrade a plugin?
First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

Download the latest zip file for your plugin.
Log into your WordPress site.
Go to Plugins > Add New.
Click the “Upload Plugin” button at the top of the page.
Select the zip file with the new plugin version to install.
Click the “Install Now” button.

How do I upgrade a theme?
First install and activate this plugin – Easy Theme and Plugin Upgrades,
then follow the below steps:

Download the latest zip file for your theme.
Log into your WordPress site.
Go to Appearance > Themes.
Click the “Add New” button at the top of the page.
Click the “Upload Theme” button at the top of the page.
Select the zip file with the new theme version to install.
Click the “Install Now” button.

How to fix “style.css missing” error while uploading themes?
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the theme download package on ThemeForest includes additional files to the theme such as the documentation, license etc.

To solve this simply unzip the theme package you downloaded from WPkonsoll and upload the themename.zip file which is included (with the file being the name of the theme).

How can I contact you in case I haven’t found the answer to my question?
If you haven’t found the answer, please contact us via e-mail, online chat or feedback form. As a rule, we respond to inquiries within one business day.

How can I be sure your downloads are safe?

This is probably the biggest concern people have about downloading plugins like these. You can be rest assured that I do NOT tamper with any of these files.

They’re all as clean as a whistle. It goes without saying that you can run them through any and all antivirus and anti-malware softwares you have if you’re still doubtful.

The code is generally not even modified as most plugins work fine out the box.

Except that in some cases, I have to add some additional code to make the plugins work.

This is just the minimum change to ensure it doesn’t block your access and all features work smoothly.

Stylesheet missing error

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” or “The theme is missing the style.css stylesheet” error message being displayed when trying to upload or activate the theme.

Please follow the steps below to rectify this:

Download the final zip file from your downloads page.
Unzip the final zip file, you will now have the final download folder.
Do NOT upload the final download folder. Open up the final download folder.
Browse the contents and find the actual theme folder. If you look inside the theme folder, you will see a “style.css” file. This is how you know you have found the theme folder.
Using an FTP client, upload ONLY the theme folder to your “wp-content/themes” folder.
Login to your WordPress admin panel and activate the theme.

This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded it incorrectly.

Do you provide technical support?

I don’t like to sound rude but the answer is – No.

WordPress is pretty simple to use and If you still require technical support regarding a theme or plugin then you will need to either purchase the product directly from the original author (a link is provided in the product page) or you will need to hire a freelancer to take a look for you. Alternatively you could ask me for paid help. Not offering support is the way in which I am able to offer the products at the discounted price.

How do I search for my favorite themes/plugins?

We know search is an important functionality so it’s available at both the places, here on the website and directly on your Vault plugin too.

You’ll also be able to sort downloads by featured, latest updated, most recent and most popular.

Where can I read the terms and conditions?
You can read the terms and conditions on this page https://wpkonsoll.com/terms-conditions/

Where can I read the Privacy policy?
You can read the terms and conditions on this page https://wpkonsoll.com/privacy-policy/

Where can I read the Refund policy?
You can read the terms and conditions on this page https://wpkonsoll.com/refund_policy/