Terms and Conditions
Terms of useĀ
Before you register, buy and download the products for personal purposes, please make sure that you have read, understood and agreed to all the terms and conditions below.
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The website WPkonsoll.com provides the software subject assuming that you comply with all the terms and conditions. If you do not agree with them, please do not use our website and leave it immediately.
About Acceptance of Terms
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WPkonsoll (āProviderā) is all involved as it provides software and website services to you that are all subject to the following Terms of Service (āTOSā). If you do not agree to the TOS, then you should not hence use the wpkonsoll.com website.
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Product License
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The WordPress themes, as well as plugins, extensions & snippets authored by the side of the Provider and provided on wpkonsoll.com. It is all the more licensed under the GNU general public license. Third-party vendors create a few of the significant products that are to be sold on wpkonsoll.com.Ā Whereas all the WordPress-interactive code in the timeline of the products is licensed under the GPL. But you would be finding so many other contents to adding with the images and Cascading Style Sheets (āCSSā) files that are to be licensed under proprietary terms. You should review with the complete set of the licensing terms included with any purchases for the conditions that apply to it.
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Elementor Pro, Avada, Porto, Revolution Slider, and some more plugins & themes would be coming as under the GPL license, but it would not be bringing any impact on the pre-made pages at all. This is for the reason that it does require verification of permits which we do not give. But the product works 100% well just for the idea that there has been a problem to import a pre-made page first so that we can process the refund on top of the above do not accept.
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We provide demo content with Migration file(duplicator & All in one migration plugin) in Avada, Astra site and Porto theme and some more themes.
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Elementor pro activation file:-Ā Elementor is a very popular plugin for page builders, Elementor Pro was the GPL version until 2.9.1 but the later version(2.9.2-25-March-2020) does not come under GPL license so So we activate this plugin by activating it.
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We always claim that we do not provide nulled and cracked version products, yet why are we activating elementor pro. We currently have about 25k+ plus products, but we are only activating Elementor pro and we cannot remove this plugin because we have many members attached to this plugin and we can provide many other templates related to it. That is why it is mandatory to keep Elementor pro with us.
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We always provide best things. If you purchase third party plugin or theme from our site. We provide untouched fileĀ
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Support terms ā
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As we are third-party providers so we have clarity mentioned in our terms we donāt provide any support but if you get any trouble then you can contact us on the request basis or tech help for installation we will guide you or try to resolve your issue but support is only applicable on the email ā contact@wpkonsoll.com we have multiple sources to connect like skype, WhatsApp and phone support but this is additional contact as based on agent available we will try to reply shortly but we donāt provide good or professional support on WhatsApp, skype this is only for small queries. We may take 24-48 hours to reply in some conditions it may take a longer time than usual it depends on the subject of support however we always try to respond ASAP. Only UK mobile number is available for 24/7 call support however you can connect us USA and Indian number anytime we will try to respond in case if we miss the call then we will get back to you soon.
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Product Delivery:
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The provider will be attending with the digital media that can somehow be downloaded instantly just as after a purchase has been made. If you will be paying all through the medium of the bank then it would be taking the duration of around 6 hours to 24 hours in terms of manually confirming your order.
Refund policy
WPkonsoll is leading the way by offering a 7-day money-back guarantee.
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Unlike most free GPL websites, We believe in customer satisfaction. That is why we are willing to give you aĀ full refund in case our products donāt work and if we are unable to resolve your problemĀ according to our terms below, We will process your request for a refund and credit the amount back to your account as soon as possible.
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Refund Process
- When you make the cancellation request for the membership, we review it and forward it to the concerned bank for further processing.
- The money will be credited back to your account as per the bankās schedule.
- Generally, it can take between 7 to 10 days for the refund to take place.
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If you donāt get a refund in this timeline, you can reach out to us for further assistance. Weāll guide you through the refund process and answer all your queries and concerns regarding the process.
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š Comprehensive Refund Policy Overview: Terms and Exclusions
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1. No Refund for Future Updates ā If you download a product and it works fine for you, then you probably wonāt need a refund. But if the same product gets updated and stops working for you, then you wonāt get a refund for it. Please read the updated terms and conditions to learn more about this. Due to the nature of the Service, we donāt claim updates for any product but we always try to keep updating all the products ASAP, You can trust that based on our history data for updates we are fully transparent you can check update history with date on every product page as mentioned under the older version.
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2. Support on Request ā We offer our support services on request. Since we donāt own the original products, we donāt handle the support for them and there will be no refund in this scenario. Being a 3rd party seller, we donāt provide support unless you request it.
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3. Plugin Support ā If you are having issues with a plugin and you are not willing to share access to check and resolve the issue, then it is going to make you ineligible for the refund. We need to check the server and optimize it to meet the installation requirements of the downloaded product. Also, you can visit the plugin developerās website to see any specific server requirements or settings that you might need to change to make the plugin work.
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4. Reselling Prohibited, No Refund ā You can share the products you download from our platform with a friend or a client, but you canāt resell them. If you are found to be guilty of reselling the product, then we will suspend your account without notification. Also, no refund or reply will be given to you in this case.
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5. No refund for Change of Mind or did not like: ā After the purchase of a product or membership, refunds will not be granted if the reason is a change of mind or a statement such as āI did not like your service or products.ā As third-party providers, the products listed on our platform are not proprietary to us, Before purchase, all products are accompanied by sales page URLs and links for verification. So saying I did not like does not make any sense here, However, in cases where our product malfunctions or we are unable to resolve an issue, a refund will be facilitated.
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6. No refund for Non-Listed Products: We do not entertain refund requests for products not listed on our website. Any claim seeking a refund based on product unavailability outside our platform will not be accommodated. For further details regarding new product uploads and our refund policy, we strongly advise referring to our terms and conditions.
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7. Technical Skills Requirement for Refunds: ā If you donāt have the technical knowledge or skills to use the product then no refund will be provided.
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8. Authority to Remove Products and Refund Policy: ā Due to the nature of the Service we have the authority to remove any products from our site if we remove then you canāt download the product and no refund will be provided for that however hardly we see such a case but if it happens then we will take care of your need and act accordingly or if there are any alternative products then we will try to replace free hope you understand the nature of Service and help accordingly.
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9. License Key Refund Policy: ā We donāt provide the license key we have already mentioned in our terms we wonāt refund you if you ask for the License key. As We provide GPL products so it is not required.
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10. No Refund for Mistaken Purchases: If you purchase by mistake then no refund will be provided even if you havenāt downloaded any products as we are third-party sellers accosted with many services once you purchase you have full access to our site as well as security concerns and bad behaviour or report against your purchase, also we donāt have any control over the products due to GPL License.
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11. No refund for original license key products ā We started providing original license key products in September 2023 there are many products uploaded with original license key access means once you purchase either you will get a direct license key or activation with the original license key from our side, Yes there are some products like Elementor as we provide activation manually and if we remove the license then you wonāt be able to use it so we have authority to cancel and restrict on cancellation for such products you will get refund if you claim within 7 days, or If any product you purchased with original license key can be request for refund if the license key does not work or we could not resolve your issue.
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12. No Refund without Seeking Solution/Refund: ā Before requesting a refund through PayPal or any other payment service, please contact us first if something isnāt right with your purchase. Weāre here to help fix problems like installation issues or if what you bought isnāt working. Going straight to a refund claim can cause problems for us and might lead to extra charges. Not only this but our account can also get restricted in various ways, such as total threshold amounts and additional payment fees. Therefore, please reach out to us first for support. If you do start a refund claim early, weāll have to handle things exclusively through the payment service and act accordingly and we wonāt be able to offer further assistance. Our refund policy is clear: if our product doesnāt work or we canāt resolve your issue, your payment will be refunded so there should not be any confusion or issue.
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13. Refund Timeline: Post-7 Days Exclusion: -No refund if you request a refund after 7 days later.
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14. Products Removed by Authors: -No refund if any product has been removed from the authorās site and the author has stopped providing updates for this product.
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15. Negative Feedback or Abusive Behavior: -Refunds are not granted to customers posting public negative feedback without seeking assistance. Instances of misunderstanding installation processes without seeking help will not be considered for refunds.
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16. Typically, the demo import function operates smoothly across our range of products. However, itās important to note that a select fewāapproximately 4 to 5āsuch as Jnews or Essential theme, may encounter limitations in demo import functionality. Additionally, itās essential to understand that cloud-based demo imports have specific constraints; for instance, with the Newspaper theme, while a full demo can be imported, the option for cloud-based import remains non-functional. Furthermore, itās imperative to acknowledge that certain cloud-based functionalities directly linked with the authorās site exhibit limitations. For instance, the scanning feature within the Wordfence plugin does not operate in its latest version due to code alterations by the author. Additionally, functionalities within plugins like WPMUDEV, such as displaying reports akin to analytics, might face limitations. However, itās crucial to emphasize that the primary features of these plugins operate without issue; only specific report-related functionalities may encounter limitations or non-functionality. If there is any terms generally we mention on the product page under the Note section so you can check the product page before purchasing it, I hope you understand the nature of service and support on this.
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17. No refund if provider’s site provide us non pre-activated product. But if you request than we arrange same product from other provider, if it is possible than only.Ā
The whole idea behind our refund policy is to garner feelings of trust with our clients. If you have any questions regarding the refund policy, you can reach out to our customer care at contact@wpkonsoll.com.
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Upload New Product (That already available on partner website)
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Normally, we upload that product within 10ā60 minutes. But in some cases, we can’t do that because of your request after working hours or on weekends. Sometime, we are facing account block regularly because no one legally allows multiple downloads to resell. That’s why many companies suspend our accounts that we use as suppliers for you. Sometimes a product is not pre-activated, and at that time, the customer purchases that item. If a customer purchases something and that item is not pre-activated, then they think that we did not provide a real plugin or theme or an untouched theme or plugin to them. But it’s not reality. We provide an untouched file.
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Upload New Product
Normally you will see that we keep uploading new products. But we never claim, we will upload a special product to you. You can request, if possible, we will definitely upload it. (We respect the choice of all customers. And all people need different themes and plugins, so we work continuously to make them available to the people, the more and more products we can reach. But we do not guarantee that we will upload 100% to a specific product you have requested.) Since those who request us to upload the product, we are checking that product how many people will be benefited from this product and whether the product is under GPL license or not. Since we only select the GPL license product on our website, so that it can be freely used by everyone without any interruption. Even how old the product is. How many people like that product?
If you put pressure on the upload of any product, for which you have already been informed that we canāt upload. In such a situation, your account will be closed without notice.
We do not count the themes made available within 30 days nor can they be confirmed in any way because there are so many themes available here, which are recently uploaded, sometimes GPL issues. It means that they upload the product but I later find that it does not come under the GPL license. Because we check all the themes and plugins properly and this problem is very low. But we do not include any products uploaded within 30 days on our list so you can not claim at this level.
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Product Update Terms:
Each individual product purchased from Provider includes complimentary updates for a lifetime(1 year to lifetime). If you have taken membership and your membership is over, then you will not be able to update the product further.
We can not update some products immediately. We take a little time for this. You have to wait, you can request it. We do not claim that the new version will update as soon as we update it. itās not possible due toĀ many reasons as we do not receive any email for updates from the main author many times and some authors do not notify to the customer via email for the update, we have to manually check, sometimes we know when we get a request email from the customer then We update that product. We are a third-party seller but we always try to keep updated all the products.
All the products of the third party are to be provided are supported by their authors and not by the side of the Provider. You should please review the support terms that are to be provided by the author of a product before purchasing it. They are just involved in the aim as they do support our Products that are to be sold by official Resellers, Their Support Service includes assistance with Product installations, all along with the configuration, and use.
Note:- There are some products like that we mentioned on the products pages like MTS and others ā The latest version of MTS products do not come under the GPL license anymore so We canāt provide/upload. however, hardly happens this kind of situations.
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Guarantee upload:
Straight away in this category, we are uploading with any kind of product that is accessible in the range of the GPL license. It does not matter away whether it is popular or not it is publicly friendly or not. For this condition, you do have to pay 50% of the amount range of the original sales price. But in this aspect, we do not offer any license and support. This facility has been just made available to members only. If you have a membership, then you can instantly be made the request and take benefit out of the service.
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Account Termination And Suspension
The user who is not willing to continue the subscription is automatically unsubscribed and limits access to WPkonsoll products until the re-subscription. On the other hand, āWPkonsollā has the authority to suspended or terminate the userās accounts without any notification which are not followed by the guidelines and TOS.
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Unauthorized Actions
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From this subparagraph, you can learn about the unauthorized actions that shouldnāt be made under any circumstances. It is prohibited to:
- 1. Share any of the products included in the WPkonsoll subscription, modified or unmodified, through any means (via Torrent, LBRY, or any social networks and messengers, or through any other medium);
- 2. offer the products for redistribution or resale of any kind unless it is directly allowed by the license you acquired, we never allow to copy our content and strategy of our business model (name, branding, data, idea, and many more)
- 3. If the latest version does not support(due to compatibility issues) or work on your websites then only you can download an older version from our website you Canāt just download an older version like regular products or downloading it just to save or create a database of products it counts as mass download or robotic mindset (Note:- Only members can download older version)
- 4. sub-license, assign or transfer the products mentioned above to any entity;
- 5. resell or separate from the product and then reuse any part of the imagery, clipart, fonts, and video footage same, used in the products included in the WPkonsollĀ subscription (these items are an integral part of our products);
- 6. resell the products with the modifications on any sites, third-party marketplace(s), platform(s), or through any other means (messengers, forums, etc.).
- 7. upload, post, email or otherwise transmit any submissions or other content that is unlawful, harmful, threatening, abusive, harassing, degrading, tortious, libelous, slanderous or otherwise defamatory, vulgar, obscene, pornographic, invasive of anotherās privacy, hateful, or racially, ethnically or otherwise objectionable;
- 8. Download the items you donāt intend to use in the projects (this rule applies to mass download cases). In case the mass download is suspected, your access to WPkonsoll will be restricted or terminated; No matter how many products you are allowed to download per day, Make sure to download the item for the ongoing project only we donāt allow to download for creating a database or store on your system we are very serious for this, If you are allowed to download twenty(600 monthly) products per day accounting to your membership then no problem you can download all twenty products, but make sure all the products will going to use for your current project we tract every download very seriously and also check customerās behaviour on our website
- 9. resell the end-product to the client when its value is mainly the value of the product acquired from WPkonsoll (the end-product should be both unique and valuable on its own).
- 10. use our items for on-demand services like Saas platforms.
- 11. use items downloaded from WPkonsoll to promote your products or services.
- 12. claim your rights for any of the products provided within WPkonsoll subscription. The sole right on all the items within the subscription belongs to WPkonsoll.
- 13. We donāt allow for download from multiple IP addresses also we donāt allow access for website VPN/PROXY Users, Hope you understand the nature of business and support us.
- 14. You are not allowed to share access with your co-workers or employees. The account is personal and do not do unwanted activities like robotically visiting thousands of pages at a time or being very fluent.
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Business Use Of Our Goods and Services:
If you are involved in making use of the services as on behalf of the business, then the business will be accepting all the terms. It would be attending to hold them harmless and yet the affiliates, officers, agents, and employees from any claim, suit or action that would be taking place as because of the use of the Goods or Services or violation of these terms.
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Product Warranty:
If you are looking for any help in setting up or even configuring your plugin, then you should please first check the documentation and FAQs of the extension. Your question will be answered in a short time span. If not, then you are allowed to submit the ticket. They are not involved in giving out general WordPress support.
As by the nature of our repository, we do not give out any support or technical support for themes, or plugins, or WooCommerce extensions. If you are in search of any premium support, then we charge $ 15 per hour. We will solve all kinds of problems. The balance is somehow refundable if we can solve your problem.
We do have the complete set of information as to when you will be opening the account and getting yourself registered on the website. You can place it upon your order as for the products or services. By getting in touch with us, you can ask for more set of information and get in contact with our local branch. The form of information that we have been instead collecting is your name, as well as postal address, and also the job title, along with the email address and so as the phone number. In this way, we would be able to contact our customers when we want to. As you would be entering any competition or the promotional form of the feature, we would be asking for your personal information such as to ask for your name, plus the postal address, as well as your email address and phone number. Also, they do considerably collect the information related to how you will be using the website as in the conditions of the cookies. Cookies are known as the forms of codes that are made up of letters and numbers. Above all, there are some more terms and conditions which you can apply as you would be opening the account or even at the time as you would be taking part in any competition. Make sure you read out all the terms and conditions being part of it.
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Miscellaneous:
- The information which you provide to us is used for the below-mentioned purposes:
- We do make use of data to order and manage your account.
- Apart from it we also provide information as related to personalized online experiences plus the provision of tailored communications.
- It would let us keep the records accurate.
We are giving out the principal terms of attention as in managing the privacy of the customers over the side of the paramount level. They are also conscious on top of the fact that the data they have collected is preferably by the data protection laws that are being applied on top of the international level. This category of the privacy policy as all together with the rest of the cookies policy would let you explain how we make use of any information which we instead collect from you. We do put together as to form the part of our terms related to the business.
We have been working in the nation for the last so many years. It does come up in providing with the plugin services like 24 hours a day to service access. We do deal with our customers with the services that are perfect to be meant for the pluginās need. You need to get in contact with us, and we will quote you for longer distances. We do feel pride in the fact that we are giving our customers prompt and friendly services. With the passage of time, according to the comfort zone level of the customers, we keep on bringing the changes in the prices and will always feel happy to give you a quote.
Purchases
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If you wish to purchase any product or service made available through the Service (āPurchaseā), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address & information.
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You represent and warrant that: you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that the information you supply to us is true, correct and complete.
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The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
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We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
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We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
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We donāt store any payment information like bank details or card numbers in our server.
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Accounts
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When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
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You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
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You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.
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We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
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Anti-fraud
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Instant downloads are available after signing up. However, all of our customers purchases can be pending for manual anti-fraud check up to review of PayPal or Stripe. You will receive a detailed email about your payment. Anti-fraud check occurs due to the growing number of fraudulent transactions from persons who are not actual cardholders of the credit cards used during purchase.
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Price Changes
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WPkonsollās WordPress Vault and product seller reserves the right at any time and from time to time to modify temporarily or permanently, a product prices with or without notice.
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Links To Other Websites
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Our Service may contain links to third party web sites or services that are not owned or controlled by WPkonsollās WordPress Vault. WPkonsollās WordPress Vault has also no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
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Global Disclosures and Miscellaneous
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ThisĀ websiteĀ mayĀ includeĀ linksĀ toĀ otherĀ websites. TheseĀ linksĀ areĀ providedĀ for yourĀ convenienceĀ to provideĀ furtherĀ info. WeĀ have noĀ responsibilityĀ for theĀ contentĀ of the linkedĀ websites.
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Every effort is madeĀ to keepĀ the websiteĀ up andĀ runningĀ smoothly. However,Ā we donātĀ takeĀ responsibilityĀ for,Ā and will notĀ beĀ liable for,Ā the websiteĀ beingĀ temporarilyĀ unavailableĀ attributable toĀ technicalĀ issuesĀ beyondĀ ourĀ control.
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All downloads available at WPkonsoll.comĀ have been developed byĀ a thirdĀ partyĀ (āDevelopersā).
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Names, expressions, andĀ trademarksĀ are used to the extentĀ necessary toĀ truthfullyĀ andĀ accuratelyĀ identifyĀ productsĀ according toĀ theĀ fairĀ use doctrine.
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WPkonsoll.comĀ is notĀ affiliated,Ā associated,Ā authorized, endorsed by or in anyĀ wayĀ relatedĀ toĀ third-partyĀ Developers. Including WordPress, WooCommerce, WooThemes, Elegant Themes, Rocketgenius Inc., GravityForms, iThemes, OnTheGoSystems, AppThemes
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Downloads are provided by WPkonsoll.comĀ in full compliance with the General Public License (GPL).
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WPkonsoll.comĀ will notĀ assureĀ theĀ functionalityĀ of downloads nor shallĀ or not itāsĀ heldĀ liable forĀ any damagesĀ caused byĀ installingĀ downloads.
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WPkonsoll.comĀ will notĀ provideĀ direct plugin/theme-specificĀ supportĀ for these downloads ā ifĀ helpĀ is needed, pleaseĀ considerĀ purchasingĀ aĀ helpĀ license from the respective Developer.
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Updates to TOS. The TOS may be updated from time to time. WPkonsoll.comĀ reservesĀ the rightĀ to changeĀ or modifyĀ currentĀ Terms and Conditions with no priorĀ discover.
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Other Guidelines Or Terms. IfĀ thereās aĀ battleĀ between this TOSĀ and peopleĀ forĀ a selectedĀ Provider service, theĀ phrasesĀ forĀ the preciseĀ service will prevail.
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No Third Party Beneficiaries. TheseĀ termsĀ controlĀ the relationshipĀ between the ProviderĀ and you. TheyĀ donātĀ create any third-partyĀ beneficiary rights.
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No Waiver. IfĀ you do notĀ comply withĀ theseĀ terms, and ProviderĀ doesnātĀ takeĀ actionĀ right away,Ā this doesnātĀ meanĀ the Provider is giving up or waiving any rights,Ā such asĀ the rightĀ to takeĀ actionĀ in the future.
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Severability. IfĀ a particularĀ termĀ in theĀ TOSĀ is notĀ legally enforceable, itĀ will notĀ affectĀ the otherĀ terms.
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Disclaimer
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Your use of the Service is at your sole risk. The Service is provided on an āAS ISā and āAS AVAILABLEā basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
WPkonsollās WordPress Vault its subsidiaries, affiliates, and its licensors do not warrant that:
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- The Service will function uninterrupted, secure or available at any particular time or location;
- Any errors or defects will be corrected;
- The Service is free of viruses or other harmful components;
- Or the results of using the Service/Products will meet your requirements.
Exclusions
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Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. We reserve the right to change and modify terms and conditions at any time without any prior notice. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.